The customer, mechanic, and dispatcher surfaces are linked below. This page is not a real-time uptime monitor; it explains the current request flow and availability limits.
The customer submits the location, asset, symptoms, and requested service.
Eligible vetted mechanics are paged and submit a bid or estimate with an ETA.
Dispatch reviews the response, the customer approves the all-in total, and only then is the mechanic assigned.
If service is completed, proof of work is uploaded and the ticket is closed.
Three surfaces available. Open the one that matches your role.
Submit a request online at any time, or call Call (561) 726-3111 . Mechanic response, ETA, and arrival are not guaranteed and vary by availability.